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FAQ

GENERAL

Is it possible to buy in a store?

Unfortunately we only have an online store at the moment, but keep asking and we will have shops everywhere soon!

What are your security and data protection clarifications?

Your privacy and security are, of course, very important to us and this will not be put at risk under any circumstances. Our website uses industry standard security measures, including Secure Sockets Layer (SSL), including an encrypted order form to request information and manage the product transaction. We will of course record your e-mail addresses, shipping information, as well as credit card information in order to successfully place your order and delivery to you. This information is given by you as our customer directly to our online pharmacy with the current order and entered into our certified safety network. The complete transaction data is embedded in our secure and encrypted database. All information obtained from our customers will never be distributed, sold or distributed to third parties outside our network. All account information such as credit card numbers, etc. will be safely transmitted to us and used only by our online pharmacy.

Is the sale of these prescription medicines on the internet legal?

Of course, the only exception to this are narcotics or other highly regulated medicines. All our medications we offer online are completely legal. This applies as long as they are prescribed by a certified doctor. The medicines offered by us are obtained from a legitimate pharmaceutical wholesaler, or directly from the manufacturer. Therefore, every customer can be sure that they receive exclusively legitimate and high-quality medicines of the best quality.

What is Generic?

Generic medicines contain exactly the same active ingredient as is contained in the well-known brand medicines. The developing pharmaceutical company can hold its exclusive patent rights. They may then make the medicine the only company after 20 years of discovery. After the end of this patent protection, other companies may also manufacture the medicine with the same active ingredient. In the overwhelming number of cases generics are as good as branded products. However, they are considerably cheaper. The reason for this is that the research and advertising costs for generic medicines are much lower. And with the same active ingredients and therefore also the same effect. Many health insurance companies place great value on the fact that nowadays the generic version of a medicine is prescribed as long as it is medically necessary and safe.

PAYMENT & DELIVERY

When will my order be delivered?

Due to some restrictions and limitations during Covid-19 Issues our normal delivery takes upto 8 to 12 working days .

Stay Home, Stay Healthy and Order Online!

Is there a withdrawal protection for my order?

Is there a withdrawal protection for my order? Customers who wish to cancel an order that has already been placed can do so as long as they have not been processed. In this case, please contact us immediately at +44 7404277827 If the order has already been processed, however, this can not be canceled.

What are your shipping rates and how is data protection?

All costs as well as the shipping rates and the online prescription are already included in the price. If the order has been confirmed by us, it will be sent within 48 hours.For the safety of the customer all information, which explain the use, the dosage and preventive information are always supplied.

ORDERING

Can I return my medicine for a refund?

According to the Federal Law, it is unfortunately not possible for us to make a refund or exchange of prescription medicines. However, if your order has not arrived, or if it has been damaged on the way, we will resend it, of course at our expense. If necessary, we will give you a refund at our discretion.

HOW TO BUY WITH US

Steps 1: – Navigate to websites

According to the Federal Law, it is unfortunately not possible for us to make a refund or exchange of prescription medicines. However, if your order has not arrived, or if it has been damaged on the way, we will resend it, of course at our expense. If necessary, we will give you a refund at our discretion.

Step 2: – Login/Register Page

Answer: – When the item is chosen, press ‘add to cart’ option. This will open the ‘Checkout’ page. From here you can easily register as a new customer (by filling up your e-mail address, Username, and password) or login if you are an existing customer. If you ever run into problems during this process or have any questions while placing your order, be sure to contact us – we are always available for 24 hours a day 7 days a week via our WhatsApp number +44 7404277827 to assure that we are always there whenever you need any assistance from us.

Step 3:- Dispensing Process

Answer: – Once they get the receipt of your order details they will fulfill and ship the order as soon as possible. Our goal is to always assure that you got your order within our delivery days and if we are unable to achieve this goal for some reason we will inform you. For us, Customer satisfaction is very important to us that’s why we are always working around the clock to assure that everything goes smoothly.

Step 4: – In the Mail

Answer: Once they shipped your order, they will update your account with the shipping and tracking details so that you may monitor all the activity until delivery. Please note that every shipment is not traceable, at least not right away. Shipments are only traceable when they cleared your country’s customs department. If the shipment did not arrive during posted delivery times, then you should easily contact us so we can issue submit a ticket, or refund as per our guarantee.

Step 5: – Successfully Delivered

Answer: – This is the final step to the Kamagra service process. You receive your product, we complete the service.