FAQ

Your privacy and security are, of course, very important to us and this will not be put at risk under any circumstances. Our website uses industry standard security measures, including Secure Sockets Layer (SSL), including an encrypted order form to request information and manage the product transaction. We will of course record your e-mail addresses, shipping information, as well as credit card information in order to successfully place your order and delivery to you. This information is given by you as our customer directly to our online pharmacy with the current order and entered into our certified safety network. The complete transaction data is embedded in our secure and encrypted database. All information obtained from our customers will never be distributed, sold or distributed to third parties outside our network. All account information such as credit card numbers, etc. will be safely transmitted to us and used only by our online pharmacy.

Of course, the only exception to this are narcotics or other highly regulated medicines. All our medications we offer online are completely legal. This applies as long as they are prescribed by a certified doctor. The medicines offered by us are obtained from a legitimate pharmaceutical wholesaler, or directly from the manufacturer. Therefore, every customer can be sure that they receive exclusively legitimate and high-quality medicines of the best quality.

Generic medicines contain exactly the same active ingredient as is contained in the well-known brand medicines. The developing pharmaceutical company can hold its exclusive patent rights. They may then make the medicine the only company after 20 years of discovery. After the end of this patent protection, other companies may also manufacture the medicine with the same active ingredient. In the overwhelming number of cases generics are as good as branded products. However, they are considerably cheaper. The reason for this is that the research and advertising costs for generic medicines are much lower. And with the same active ingredients and therefore also the same effect. Many health insurance companies place great value on the fact that nowadays the generic version of a medicine is prescribed as long as it is medically necessary and safe.